Privacy Policy
This Privacy Policy explains how opsnexusx.com (“we”, “us”) collects, uses, and protects personal data you provide when submitting rental inquiries or sending messages via our contact form, and how you can exercise your rights.
1. Who we are
opsnexusx.com, LLC (EDRPOU code: 60749068). Address: 25 Khreshchatyk St, Kyiv, 01001, Ukraine. Email: contact@opsnexusx.com. Phone: +380 738 499 4009.
Legal representative: Sara Garcia, Managing Director.
2. Personal data we collect
Depending on how you contact us, we may collect:
- Contact details you submit (e.g., name, email, phone);
- Message content you send (e.g., rental inquiry details);
- Data related to your request for communication/response (including timestamps and records of correspondence).
If you include other people’s personal data in your message, you confirm you have the right to provide it to us.
3. How we use personal data
We use personal data to:
- Respond to rental inquiries and contact form submissions;
- Communicate with you about your request;
- Verify and maintain the quality of our customer support;
- Comply with legal obligations and enforce our rights.
4. Legal basis for processing
We process personal data in accordance with applicable Ukrainian law. Where processing is not based on legal obligation or legitimate interests, we may rely on consent.
For personal data processing, we comply with: Про захист персональних даних : Law of Ukraine on June 1, 2010 № 2297-VI.
If we use cookies/trackers or other identifiers in a way that involves electronic communications/identifiers, we ensure our practices do not conflict with: Закон України "Про електронні комунікації".
5. Pre-contract information and distance/e-commerce context
If your interaction relates to remote (distance) transactions or electronic commerce, we provide consumers with clear, understandable pre-contract information, including business identification details, and we ensure appropriate access to required contract-related and identification information.
We refer to the following legal requirements: Закон України "Про захист прав споживачів", Закон України "Про електронну комерцію".
We also follow: Закон України "Про електронну комерцію" for stable and direct access to mandatory information on our website.
6. Data retention
We retain personal data only as long as necessary for the purposes described in this policy (to respond to your inquiry and manage the relationship), and as required to comply with applicable laws or resolve disputes. Retention periods may vary depending on the nature of your request.
7. Your rights
Depending on the applicable grounds, you may request access to your personal data, correction of inaccurate data, and other rights provided by Ukrainian law. If processing is based on consent, you can withdraw consent at any time, without affecting processing that occurred before withdrawal.
For consumer matters, we ensure information is accurate and timely in line with: Закон України "Про захист прав споживачів".
8. How to contact us about data requests
To exercise your rights or submit a data request, contact our team: